Slider

General Questions

This feature allows you to display simple dot maps in Enviro Data without needing a separate mapping program. You will need a vector base map (such as a CAD drawing or a ShapeFile) and optionally a bitmap image. These should be entered on the Sites form for each site for which you want to make a map. You will also need coordinates in the Stations table that match those of the base map. Then select data for one parameter, click on Map at the bottom, answer the questions on the next two forms, and your map will be displayed.

This map is only supported in the 32-bit version of Access. 

Geologic CrosssectionsThere are two ways to store geologic data in Enviro Data. You can assign geology and lithology to each physical sample. This makes it easy to tie the geology to field and lab data. Or, you can store formation “tops” by location independent of the samples. This probably better represents the actual site geology.

When Enviro Data is installed, it uses specific versions of MS Office "reference libraries" on your computer. If Office or a component of Enviro Data like the Editor or Viewer is changed, you might receive an error similar to the one below. You may should also see another error with an option of Debug the issue.

missing reference error

The instructions for fixing this are straight forward and listed below. However, if you feel uncomfortable with these instructions, or run into a problem while following them, we will be happy to do it for you, Just contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. and let us know when you will be available for an online WebEx meeting.

Note that if you encountered this issue after upgrading your version of Office you may have to run these steps for both the Editor and the Viewer. Because we are constantly making improvements to Enviro Data, if you are running an older copy of Enviro Data, this may be a good time to install the current version. Contact us for a link to the latest version, download it, and install it using the Repair Install option.

1. On the popup error message, click Debug to start the VBA Editor but it may take a few moments to open. (Note that occasionally it will open under other programs and you will need to click on the icon on the task bar bring it to the front.)

2. Once the VBA Editor opens, click on the square Reset button (just below Tools in the Menu) to stop the code from running.

vba reset button
3. Next click on Tools and then References to open the References form.

4. Scroll down and look for any references with the word  “MISSING" in front of them and uncheck them. These will be like "MISSING: Microsoft Excel xx Object library” reference. There may be more than one reference marked Missing and you need to uncheck each of them. Make a note of the ones you unchecked for use in the next step. Note, these entries may have a different version number than the “15” shown below.

5. Scroll down and find the version of the Microsoft Excel Object Library and any others that were "Missing" from step 4 and put a check in each one.

vba references form

6. Click OK to close the References form.

7. Go to the Debug section of the VBA menu and click on Compile (EnvDView or EnvDAdmin).

vba compile

8. Once the Compile is complete, click Save it and close the VBA window.

9. Back in Enviro Data, reattach to your database.

10. On the Enviro Data Access Menu go to Database Tools - Compact and Repair.

compact repair

There are multiple reasons why trailing zeros are lost and/or decimals places are not displayed correctly. Options for decimal places can be found in the EDD that is imported, the import setting and in Display Options when the data is reported or exported. (See screen shots below.) 

1. Our standard EDD has a NumberDecimals field that the laboratory can populate when importing data. If this field is used, Enviro Data stores that information in the  field in the  Analyses table for use when the result is displayed.

2. If the NumberDecimals field in the EDD is not populated, Enviro Data calculates the number of decimals from the Value field and stores that number. If this is the case, you can choose to use the decimal places in either the Value or Detect field in the EDD.

Number of Decimal option in the Import Wizard

Options for # of Decimals in the Import Wizard in the Editor

3. When preparing reports or exporting data, there is the Number of Decimals option in Display Options that can determine how the decimal place to be displayed. The options are Exact Value or Auto. Setting this option to Auto will use the NumberOfDecimals field in the Analyses table to add back trailing zeros if necessary. Choosing Exact Value turns this feature off. and uses the Value field as it is stored The Auto option is necessary because Microsoft Access (and Excel for that matter) do not normally store or display trailing zeros.

Number of Decimals option in Display Options

Options for Number of Decimals in the Display Options in the Viewer

4. Once you have the correct decimals places stored and output, the Viewer outputs the Value of an analysis with the correct decimals places based on the option chosen.

Your results will vary depending on the output chosen. For the Crosstab Export, Value and Flag is always stored as text and recommended. However, the Value (only) field is numeric. If you are depending on the Value field only, this can be problematic because Excel does not store or display trailing zeros in a numeric field.

Note that if you are not using the latest version of Envior Data and having a problem with decimal places and/or significant figures, you should update to Version 8. Also, the screen shots shown above may vary slightly depending on your version of Enviro Data. 

Trailing zeros are NOT supported in regulatory limits as they are meaningless.

Parameter Units are used by Enviro Data for comparison to regulatory limits and the unit conversion feature. (Unit conversion allows you to determine the target units for a conversion during import or reporting.) You can associate one reporting unit or Parameter Unit for each combination of a parameter and matrix.

For use with Regulatory Limits, the Parameter Units (and the matrix) must be the same as the units (and matrix) of the limits you are checking against.

They are also used during import checking, the Validation module, and in some reports.

You can view and edit Parameter Units by going to the EDITOR's Setup section, clicking on Manage Lookups and then clicking on Parameters.This will open the PARAMETERS form seen below. You can select the parameter desired in the Go to Parameter dropdown. Both the Matrix and Parameter Units can be set by using dropdowns in the appropriate text box. Note that both the Matrix and Units chosen must be present in their appropriate lookup table. 

parameter units form

Note that most of this section also applies to Validation Flags that use a similar form and table structure.

Analytical Flag Codes

A FlagCode is an analytical flag that describes the analysis.

It is important to understand that in Enviro Data there are two similar but different FlagCode fields, one in the AnalyticFlags lookup table and a different but similar one in the Analyses data table. The FlagCode field in the Analyses table contains one or more FlagCodes from the AnalyticFlags table. When multiple codes are used in the Analyses table, they must be separated by either a comma or a space.

AnalyticFlag in the Lookup Table

The FlagCode in AnalyticFlags table is a lookup that stores a single code of up to four characters and cannot contain any spaces or commas. The AnalyticFlags table stores the following:

FlagCode is the code for a ONE Analytic Flag. It can contain multiple characters but cannot contain a space or comma.
AnalyticFlag is description of the code.
ReportingFactor is used as a multiplier for statistical analysis. Note that this can be impacted by selections in Non-Detect Options on the DISPLAY OPTIONS form.
ReportingBasis indicates how display the output. See examples in Reporting Basis.

NOTE: Use Analytic Flags Table must be selected in the Detected Value or Non-detect Options on the DISPLAY OPTIONS form as shown in Figure 18 for the Value and Flag field to be displayed in the Reporting Basis format in Reports or Exports.

Use Analytic Flags Table selected in Detected Value and Non-detect Options in DISPLAY OPTIONS form.

Fig. 18 - The Use Analytic Flags Table is selected in Detected Value and Non-detect Options in DISPLAY OPTIONS form.

ReportingPriority determines the flag’s priority in formatting the value for output. The flag with the lowest number will determine the format. Note that ReportingPriority is an integer and only accepts whole numbers. See examples of this in Figure 21 and Figure 22.
• Non-DetectFlag indicates if the result was detected or not detected but the format of the output may be determined by other of the above factors.

To view the flag codes, open the ANALYTIC FLAGS form. This can be done either from the Display Options in the Viewer or from Manage Lookups in the Editor. This form can be seen in Figure 19.

You can scroll through the Flag Codes by using the page control at the bottom left. You select how each Flag Codes displays using the ReportingFactor, Reporting Basis, ReportingPriority and/or the Indicates Non-detect options.

ANALYTIC FLAGS form in Form View

Fig.19 -  ANALYTIC FLAGS form in Form View

 This table can also be edited in Datasheet View as shown in Figure 20, below, by clicking the Datasheet button.

analytic flag table datasheet

Fig. 20 - ANALYTIC FLAGS form in Datasheet View


Examples for Reporting Basis

Reporting Basis Examples

FlagCode in the Analyses Table

The FlagCode in the Analyses data table can contain one of more analytic flags that are separated by spaces or commas. These are usually imported with your analytic results. They are not checked against the AnalyticFlag lookup table during an import.

• The order of the flags doesn’t matter, when being output to a report or export the program is only looking for the lowest ReportingPriority.
• You can have any number and combination of FlagCodes, up to the 25-character limit in the Analyses table.
• Commas or spaces always indicate that multiple FlagCodes are present.
• If the analysis is considered a usable value, and would not otherwise have a qualifier, this field can contain the code for Detected Value (usually a “v”).
• If the analytical flag is unknown, it may contain a “z” but this not required.
• The FlagCode field may be left blank if desired.

Example of Flag Code Usage

One example is if data is imported with FlagCode “U,B” which indicates a that the result is a not-detect and there was a problem with a blank. Because of the comma, these are two distinct qualifiers (flag codes). The AnalyticFlags table should have two records: one with FlagCode = “B”, and another record with FlagCode = “U”. It should NOT have a record for FlagCode = “U,B”. (Ignore all quote marks.)

Controlling How Data is Displayed

The formatting decisions that you make as described in this section are used for most types of output, so you should see the same result whether you are printing a report, exporting to Excel, or posting the data on a GIS map.
For reporting, Enviro Data uses the Reporting Factor and Reporting Basis entered below to format the display of the result. Where multiple Flag Codes are reported for a result, the Reporting Basis of the Flag Code with the lowest Reporting Priority is used to determine the format.

Here’s what happens when Enviro Data formats ValueAndFlag in SelectedData during an export.

1. The Value and Flag handling parses FlagCode from the SelectedData table (retrieved from Analyses) into its two separate flags (“B” and “U”) and sorts them by first ReportingPriority assigned to the code in the AnalyticFlags table, then alphabetically. If a code is not found in the AnalyticFlags table, that code is ignored.
2. The flag with the lowest ReportingPriority wins, and its ReportingBasis is used to format the result.
3. If both FlagCodes in the AnalyticFlag table have the same ReportingPriority, the code that appears first in the alphabet wins.

For example, you could display your non-detects with a "<" sign and the detection limit. Or you could display them as "ND" or " - ". But for results with a "J" flag, you could display the value followed by the flag. See examples in Table 1.

Note: The FlagCode “v” for “no code required” is generally automatically stripped out of exports and reports.

The Value and Flag function uses the Reporting Basis shown below in Table 1 for each character of the analysis FlagCode. It also finds the Reporting Factor from the AnalyticFlags table based on the first character of the analysis FlagCode. This factor is used to calculate the number displayed for non-detects, if that option is selected on the DISPLAY OPTIONS form.

 Examples of Value and Flag Formats

Table 1- Examples of Value and Flag Formats

If there are multiple flags, i.e. b j, and you wish to print j in reports, use the Reporting Priority on the ANALYTIC FLAGS form to set the hierarchy determining which flag is used in the display. Again, if two or more flags are encountered, the flag having lowest Reporting Priority value is used. If two or more flags have the same Reporting Priority, then the priority is determined alphabetically.

An example of this is a analytical result with the FlagCode of “u,d” for undetected and diluted respectively. If the ReportingBasis for the “u” was “< and Detection Limit (Detect1) or Value” you would expect the Value and Flag field to be something like “< 0.06”.

However, if both have a ReportingPriority in the AnalyticalFlag table of 1, then the ReportingBasis would be taken from the “d” flag’ ReportingBasis which does not contain a “<” and results would not be formatted as a non-detect. See the examples in Figure 21 and Figure 22 below. Value/Flag format where Reporting Priority for flag codes "u" and "d" are the same.

Fig. 21 - Value/Flag format where Reporting Priority for flag codes "u" and "d" are the same.

Value/Flag format where Reporting Priority of flag code "u" is 0 and for "d" is 1.

Fig. 22 - Value/Flag format where Reporting Priority of flag code "u" is 0 and for "d" is 1.

Lookup tables contain lists of "lookups" or valid values for parameter names, flags, units, and contain expansions of abbreviations and other information that is not stored in the primary tables. As such, they help interpret the data in the primary tables, and enforce data quality. Because they often change from project to project they can can be managed separately in each project database. This makes it easy to customize the database for specific project needs. Enviro Data gives you complete control of these lookup tables and you can customize them to suit the needs of each of your projects.

Lookups can be edited in the EDITOR --> Manage Lookups --> Filtered.

Are there any characters or symbols that will cause problems if I use them in my data?

There are several symbols used in the MS Access system (that Enviro Data is written in) that are reserved for coding and should not be used in your data. The use of these may cause errors because Access may treat them as actions or code to be acted on. These symbols include:

. (period) This is OK when used as a decimal point but might cause problems elsewhere.
/ (forward slash)
* (asterisk)
; (Semicolon)
: (colon)
! (explanation mark)
# (number, pound or hash tag)
& (ampersand)
- (dash) When used in numbers might result in subtraction. OK in site or stations names and other text.
? (question mark)
" (double quote or inches symbol)
' (single quote or foot symbol)
$ (dollar sign)
% (percent) This is acceptable for a reporting unit but within other data fields it is best spelled out.

When you get a notice that no records were return when selecting data this usually means that the selection criteria you have entered on the SELECT DATA form did not result in any data being retrieved. On this form click on the Update button and see if there are records shown in the box next to it. If not, try changing your criteria.

Creating a subset of your database is very easy. Simply select the data desired in the Select Data form, click Export and then select Enviro Data Access Database (subset). Save the subset to a folder you can find and zip it up and email it to Geotech.

select export form

Many times a problem with Enviro Data can be traced to problems with the computer itself. Below are some of the solution to try when something does not seem right with your computer. While these may not solve your problem, they will not harm your computer. They only take a few minutes to run and rely on tools built in to Office and Windows. We recommend you run them in the order shown. While these steps apply to all versions of Windows, the terminlogy may vary slightly from one version to another.

Note that we are assuming you are running an up to date antivirus and/or antimalware application.

If you are having a specific problem with Enviro Data, try these steps first.

  1. Restarting usually solves most issues. Before retarting, make sure you have saved any settings or files you need. Note we are not talking about turning your off computer's power switch.
  2. Close Enviro Data and open your database file you were attached to in Access. From the Database tools menu run Compact and Repair. This should only take a few minutes. Note that this step does not apply to databases on SQL Server.
  3. Open both the EDITOR and VIEWER programs and run Compact and Repair in each from Access’ Database Tools menu.
  4. Check to see if you are still having the problem. If so, continue below.
  5. Check your hard drive to see how much free space you have available. It is recommended to have at least 10% free space. You can check this by opening the Windows Explorer in My Computer view (this will vary depending on the Windows version) and check to see how much space you have free on your hard drive(s). If you see a red bar, you need to move or delete some files to free up space. (If you cannot delete or move any files you may need to get a larger drive.) To help free up space run the Windows Disk Cleanup app from the Windows Menu or if you are using WIndows 10 run Free up space now available from Settings --> System --> Storage.
  6. While still in Windows Explorer, right click on the C:\ drive and choose Properties then use the following steps. Click on the Tools tab. Click on Error checking and then click the Check button. You may see a warning; "You don’t need to scan this drive.” Do it anyway. This may only take a few minutes unless there are serious errors on your drive. (Repeat this for other drives as appropriate.)

We typically do not recommend reinstalling Enviro Data unless directed to by our Support staff. 

If you are still having problems with Enviro Data after going through the above steps, send our This email address is being protected from spambots. You need JavaScript enabled to view it.section message and we will setup a WebEx to assist you.

unit conversion error popup

This error occurs because the Parameter Units field has not been set for the parameter and matrix shown in the error message. Note that Enviro Data only displays this error message for the first Parameter Units error even if there are additional one that need attention. Additionally, since some routines in Enviro Data may loop through the data more than once to produce the output required so you could see the same message again before it finishes processing. 

Parmaters Units are used by Enviro Data for comparison for both regulatory limits and the unit conversion feature. You can associate one reporting unit (or Parameter Units) for each combination of a parameter and matrix. Unit conversion converts any units to the matching  select units set in the Parameter Units. For use with Regulatory Limits, the Parameter Units and the matrix must be the same as the units (and matrix) of the limits you are checking against.

Target units can be set in the Parameter lookup table and conversion can be set in Unit Conversion lookup table, both found on the MANAGE LOOKUPS form. You can find more information on this issue in the FAQ at What are parameter units and why do I need to set them?

 

For quality assurance and quality control (QA/QC) purposes, environmental projects generate duplicated data in a variety of ways. Care needs to be taken with this duplicated data at both the samples and analyses levels. Enviro Data can handle duplicated data at both the samples and analyses levels. To import this duplicated data, the system uses two fields, DuplicateSample and Superseded, which are numeric fields in the Samples and Analyses tables respectively.

Duplicate Samples.

Duplicate sample are one or more additional samples taken from the same station at the same time to check the quality of the sampling, shipping, and analysis processes. This information is stored in the DuplicateSample field in the Samples table.

At the sample level, this data could be QA/QC data associated with an original sample such as a field duplicate. As an example, an original sample assigned a DuplicateSample number of zero might have a field duplicate taken on the same day, which would be assigned a DuplicateSample number of 1. The QCSampleCode in the Samples table is used to explain the meaning of the two samples, with perhaps a code of “Original” for the first sample, and a code of “Duplicate” for the second. Additional related samples are given higher DuplicateSample numbers. In some cases, the additional sample might be a second original sample instead of a QC sample. In this case, the QCSampleCode might be the same for both samples, however, in most cases the LabSampleID number would be different.

Enviro Data identifies unique samples based on the station, sample date, sample matrix, sample top, duplicate sample, sample bottom, filtered sample, field sample ID, QC sample code and alternate sample ID fields as seen in Figure 134 below. This allows the data administrator to import multiple samples related to one sampling event or make multiple imports of analyses from a given sampling event.

 Fields used to define the Unique Index in the Samples Table

Figure 134 - Fields used to define the Unique Index in the Samples Table

Superseded Analyses

A superseded analysis is a duplicated result from one or more a re-analysis of the same sample for a single or group of parameters for QA/QC purposes. This results in duplicated or superseded results at the analyses level. In the industry these results can be represented in two ways, either as the original result plus the re-analysis, or as a superseded (replaced) original result plus the new unsuperseded result. This information is stored in the Superseded field in the Analyses table.

During import, Enviro Data supersedes the original result value as this is more useful for selection purposes. This way you can easily choose to see just the most current (unsuperseded) data. Selecting the re-analyzed results is not as helpful because not all the parameters may have been re-analyzed.

Enviro Data identifies unique analyses based on sample number, parameter number, superseded, analytic method, leach method, report units, basis, filtered analyses code, QC analysis code and lab sample id fields as seen below in Figure 135 below. This allows the data administrator to import multiple analyses related to one sample or make multiple imports of analyses from a given sampling event. Re-analyses or analyses delivered at separate times are matched to the correct sample event by the import code using the unique fields listed above.

 Fields used to define the Unique Index in the Analyses  table

Figure 135 – Fields used to define the Unique Index in the Analyses table.

Discussion of Duplicates and Supersedes

Examples of data at these two levels, and the various fields that can be involved in the duplications at each level, are shown below.

 Diagram of duplicates and supersedes

Figure 136 - Diagram of duplicates and supersedes

In the Sample Level example in Figure 136 above, there are three samples from the same well on the same date: an original sample, a field dup, and a split. These are represented with three different DuplicateSample numbers, and three different LabSampleID numbers.

In the Analysis Level there are superseded results for two different reasons.
In the field four different pH values were taken, most likely to confirm that the well chemistry had stabilized prior to taking a sample. The results have increasing superseded values from 0 to 3, with the 0 value being the most recent and presumably most representative value.

For naphthalene, multiple results were reported possibly due to matrix interference. The dilution factor for each result is shown. The original sample is reported with a superseded of zero, and the dilutions with higher superseded values. The ReportableResult field has been used to override which result will be reported. An alternative would have been for the data administrator to adjust the superseded values so the value for the result at a 50:1 dilution had a superseded value of 0 and it would be displayed by selecting a superseded value of 0 on the SELECT DATA form.

At the analyses level, the Superseded field is incremented when different analyses apply to the same sample and parameter. For example, multiple dilution analyses can be stored with incremented superseded values of 0, 1, 2, etc. Likewise, a re-analysis can be stored with a superseded value of zero (most recent data), while the original value remains in the database with a superseded value of 1. Note that this use of superseded values is the opposite of the more traditional view of new data for the same parameter as being a “re-analysis.” Experience has shown that while both the superseded and re-analysis view of the data validly describe what happened, the superseded approach is more useful for selecting data, since you can select the “unsuperseded” data (Superseded = 0) to suppress all but the most representative data. This is the default on the SELECT DATA form in the VIEWER program, so for the most part people get what they expect without much effort.

The ValueCode field provides a reason for the superseded value, such as re-analyzed, dilution, etc. however, the ValueCode field is not used to order the superseded sequence. The software sets Superseded values if one of the Duplicates and Supersededs options on the IMPORT WIZARD form, shown below, is selected as described in Duplicates and Supersededs on page 222.

 Duplicates & Supersededs settings in IMPORT WIZARD form

Figure 137 - Duplicates & Supersededs settings in IMPORT WIZARD form

Correctly assigning QCSampleCode is crucial to identifying original vs. QC data as the QCSampleCode field is used to correctly identify original data vs. QC data for reporting. If you are importing data with QC sample information, you must populate the DuplicateOrder field in the QCCodes lookup table before importing as the Import Wizard uses this field to set your duplicate values based on the duplicate order.

Understanding duplicate and superseded values is very important for understanding QC and other data in Enviro Data. Selecting data based on duplicated and superseded values is discussed in Select Data section of the documentation.

Before you request support please read ALL of the following,

Have you checked the Documentation for a solution to your problem? In Version 2012, this can be found on your computer at C:\Enviro\Edata2012\eDDoc2012.pdf. In Version 8 it can be downloaded using the Download button in both the Editor and Viewer.

Have you checked the Frequently Asked Questions on our website for a solution to your problem? We have a large set of short articles on the most frequently encountered and asked about issues from our clients.

Note that both the Documentation and FAQs are updated regularly so check back whenever you have a problem or need more information.

If you still need help, contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.. When asking for help, please do not send your request to any specific individual but use the address above. This way, if a specific individual is not available, everyone can see it and someone else can jump in. Also, even though one person maybe handling your request, another might have a suggestion or solution that could solve it.

We are here to help you but please, provide us sufficient information to help us understand the issue you are having problems with. This needs to include:

• What version of Enviro Data are you having the problem with? This information can be found on the main menu of both the Editor and Viewer and may be different for each. Examples would be 2012 B 1.98 or Ver. 8 A 1.73.
• Is the problem with the Editor or Viewer?
• What specifically are you trying to do? This might include something like: “I was trying to create a Crosstab Export and had selected a Reg. Limit Group, but no Reg. Limits showed up in the spreadsheet. Or, “I was trying to import new records from my lab using the DTS8 format and Excel and I get an error saying _____.” Screen shots are always helpful.
• Are you not getting any results from your selections?
• What were you expecting the output to look like?
• Did you get an error message(s)?
• Is this happening on multiple computers?
• Is this a new problem or one that has been occurring for a while?
• Is your Enviro Data database local, on a network or in SQL?
• Are you using a shared Library File for lookups? (If you do not know what this is, you probably do not have one.)
• What version of Microsoft Office are you using and is it 32-bit or 64-bit?
Screen shots are always helpful. These may be of your Select Data or Display Options forms, any error messages you receive, a copy of any output or anything that might be relevant. You can paste screen shots into your message or attached them to the message in JPG or PNG format. Just make sure they are large enough to be legible.
• Let us know if your issue is urgent or routine.

If you have more than one issue/question, please separate them clearly in your message. Solving an issue efficiently depends primarily on good communication. If you have multiple issues that need to be addressed, please make each clear and separate them in your message. Using numbers or bullets would be best.

Have you already contacted Geotech about this issue? If so, please provide a copy of that response. This should be obvious but Use Reply All when replying to any support message, so we have a history of what has transpired.

If this had been working last time, please describe anything new that has been done since it worked.

If you did not knowingly make any changes that you expected to affect the results, please say so. Do not go into great detail; just mention what has changed. If the change might be relevant to the issue, we will ask for more details.

Have you made any changes, hardware or software, including but not limited to?

• Installed Enviro Data on a new computer.
• Upgraded to a new version of Microsoft Office.
• Switched from one version of Enviro Data, including updating either the Editor or Viewer alone, include that information in your message.
• If you are on a network, or using SQL Server, have any changes been made to that setup?
• Has your system crashed recently?
• Are you using a new/different/older database?

Have you had this same problem in the past? If so, what was done to fix it then?

Describe the output you expected and the output you received. People sometimes assume that the desired outcome is obvious. It often isn't, especially to someone who is not in the same room with you. Screen shots are always helpful. It's surprising how often people report that they tried something and "it didn't work", but do not describe what happened. If you expected a specific output or result, but there was none, please state that explicitly. Screen shots are always helpful.

If we ask you any questions, please read them carefully and then respond to each of them. We often add numbered steps or questions to our responses. It is very important to follow and/or answer each question. The relevance of our questions may not be apparent to you, but remember, we know how the program works.

If you do not respond to our specific questions, you may delay finding your solution. If we ask you to choose a single data record or group of records and answer one or more questions using it, please do exactly that.

General Comments

Support time is deducted from your prepaid support account but if we determine if the problem is a bug in the software, it will be fixed at no charge.

In many cases we may ask you to provide us with a subset of your database and/or any import files you are working with. You can find out how to create a subset here. Note any Access database you send must be zipped up in order be allowed into our email system.

If necessary, we will setup an online conference using WebEx or Microsoft Teams (a Skype replacement). (This may require that your IT department gives permission for you to do this.) Voice communication can either by using your computer’s mike and speakers (or a headset) or by a phone call, whichever is most convenient. This way we can see what is happening on your system to get a better idea what the problem is and how to resolve it. If needed we may also ask for control of your computer to diagnose or fix  the issue. There is no cost for this conference.

With your help, will attempt to address your issue as soon as possible. However, it may be necessary to assign priorities based on our mutual schedules.

If we determine that your issue is a bug, or you desire a new feature that requires a change to the code, this could take additional time to find a solution. New features are generally preformed under a billed project once we agree on a scope of what is needed, and approval is obtained. If you have any questions, please feel free to contact us.

List applies the choices from the Display Options form to the data selected and then populates the Selected Data table with that formatted data. The formatting includes converting reporting units, providing Value and Flag and other features in the table. Depending on the amount of data selected, this can take time to prepare and display.

Quick List provides a basic listing of the selected data WITHOUT applying any formatting and shows the reporting units as they are in the Analyses table. Because Quick List does not perform any formatting, it is much faster than List and is valuable for looking at the raw data.

The Crosstab Export in Enviro Data Version 2012 B 1.987 and Version 8 uses Microsoft Visual Basic for Applications (VBA) in Excel to create the final spreadsheet report. When the export is run, a VBA macro attempts to set or get the printer page setup properties for the sheet(s) in the Excel workbook. If a printer is not instaled, an error will occur as Excel cannot set the page setup properties. See here for more details.

run time error1004

To correct this and you have a printer installed, you need to make that printer the default. If you do not have an installed printer, add a printer to Windows and make it the default printer. 

In Windows 10, open Settings --> Devices --> Printers & Scanners and install a printer. Generally you can let Windows 10 manage the default printer, but you need to allow this using the check box shown at the bottom of the figure below.

printers scanner settings

In older versions of Windows, the settings to add a printer and make it the default may be found in the Control Panel.

set up printer

 

Starting with Version 8 B, the calculations routines have been revised to always re-calculate if results have been added to the Analyses table. If results have been edited or re-imported, if a Display Options setting has been changed, or as in the case of some existing data calculated with incorrect units, the re-calculated values are always based on current and correct information.

Additionally, the calculations always use the Parameter Units that are set up for the parameter and matrix, in the Parameters table so make sure parameter units are set up correctly. And, for results with inconsistent units, always set Display Options to perform Unit Conversions.

1. At the top left hand corner click on File in the Access file menu.

access file menu

2. Click on Options to open the Access Options form.
file options

3. Make sure General is selected in the top left of the Access Options form.(See below)

4. Under Creating databases section, the Defaul database folder, click the browse and choose the folder you wish Enviro Data to open in.

5. Click OK to return to Enviro Data. You may have to restart Access for this to take effect. .

In most you should select the folder C:\Enviro\EData8 because you will need to access multiple folders in this one. However, you could also set it to C:\Enviro\EData8\Databases for attaching a database or C:\Enviro\EData8\Import or C:\Enviro\EData8\Export depending on your needs.

MS Access Options form