This error occurs with a shared installation where Enviro Data is not seeing your Enviro Data license database on the server. Enviro Data uses a database file named GCSLicense.mde to keep track of how many licenses have been purchased and, how many are currently in use. It is generally stored in a location on your server where you have read\write access rights. The error occurs because your computer cannot locate the file because something has changed with your computer or the network path to your server where the license is stored. To correct the error you will need to find the new path to the license database, make some changes, and then connect to it again.

1. Make sure both the Editor and Viewer programs are closed.
2. Locate the location of the license file.
3. In your computer's C:\Enviro/EData8 folder find and delete the file named “eKey.lck”.
4. Open the Editor .
5. When the SETUP LICENSE form opens, fill in your licesnse key.
6. Point this computer to the license file on your server.

If this was a change to your network or server, you will likely need to do this on other computers in your office.

If you cannot locate the license database, or do not know you Enviro Data key code, please contact This email address is being protected from spambots. You need JavaScript enabled to view it. for assistance.